Privacy Policy

Last Updated: March 2026 • Official Meta WhatsApp Cloud API CRM

1. Introduction

Welcome to WapiPulse. We are committed to safeguarding your personal information and privacy rights. This policy outlines what data we collect, how it is processed, and your rights regarding the WhatsApp Cloud API CRM services.

2. Data We Process

WhatsApp Metadata: Customer phone numbers, profile display names, and message statuses (sent, delivered, read) received via Meta’s Graph API.
CRM Chat Logs: Conversation histories and interaction timestamps retained exclusively for your multi-agent workspace.
Media Files: Inbound and outbound media files scanned and isolated via our SafeZone quarantine tunnel.

3. Meta Cloud API Compliance

Our platform integrates directly with Meta Platforms, Inc. We enforce a radical 0% markup guarantee on Meta's base rate cards and never sell, broker, or monetize your contact lists or conversational data to third parties.

            ✓ Multi-Tenant Isolation: Every business workspace is segregated on dedicated tenant clusters with individual encryption tokens.
          

4. User Rights & Data Deletion

You have the permanent right to access, export, or request the deletion of your personal data. Instructions for user data deletion are accessible anytime at /data-deletion.