User Data Deletion Instructions
In compliance with Meta Platform Policies, GDPR, and Global Privacy Rights
At WapiPulse, we respect your ownership of personal information. You have the right to request the complete deletion of your account and WhatsApp data from our systems at any time.
How to Request Data Deletion
- Send an email to support@wapipulse.com with the subject line "Official Data Deletion Request".
- Provide your registered business email address and your connected WhatsApp Business Phone Number.
- Our security officer will verify account ownership within 48 to 72 hours.
- Upon verification, your tenant records, contact lists, conversation histories, and webhook tokens are permanently purged.
- A formal certificate of data deletion will be emailed to your address.
Revoking Access via Meta / Facebook Settings
If you authenticated via Meta Facebook Login and wish to remove the WapiPulse app permissions directly from your Facebook account:
- Go to your Facebook Profile > Settings & Privacy > Settings.
- Click Apps and Websites in the left sidebar.
- Locate WapiPulse (or JV Marketing Solution CRM) in the active applications list.
- Click Remove to instantly revoke data permissions and access tokens.